{"incident_id":6,"store":{"id":1,"code":"DEMO-001","name":"Acrelec Pilot Store 001"},"kiosk":{"id":1,"asset_code":"K27-001-A","model":"K27"},"reporter_name":"QR Test","reporter_role":null,"category":"Unclassified","severity":"P3","impact":null,"summary":"Incident intake started from QR chat","visible_error":null,"status":"intake","suggested_destination":"L2","reason":"L1 checklist exhausted or issue exceeds L1 scope."}