{"incident_id":16,"store":{"id":5,"code":"CONDESA-3","name":"Condesa"},"kiosk":{"id":9,"asset_code":"K27-005-01","model":"K27"},"reporter_name":"Martin","reporter_role":"Gerente","category":"Configuration","severity":"P3","impact":"Prefilled from QR: Hey Foodie / Condesa / CONDESA-3 / K27-005-01","summary":"No aparece un combo de papas que configuramos ayer en kiosk builder","visible_error":"No aparece un combo de papas que configuramos ayer en kiosk builder","status":"open","suggested_destination":"L2","reason":"L1 checklist exhausted or issue exceeds L1 scope."}